Effective Date: 1st January, 2025
LyftOff (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, mobile application, and associated services (collectively referred to as the “Services”).
By accessing or using the Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information You Provide:
When you register for an account, use our Services, or contact us, you may provide:
• Name, email address, phone number, and date of birth.
• Educational background, career preferences, and academic goals.
• Payment information for premium subscriptions.
1.2 Automatically Collected Information:
When you use the Services, we may collect:
• Device information (IP address, browser type, operating system).
• Usage data (pages visited, time spent, features accessed).
• Cookies and similar tracking technologies to enhance your experience.
1.3 Third-Party Data Sources:
We may collect data from:
• Social media platforms, if you link them to your account.
• Partner institutions and third-party services for integrated features.
2. How We Use Your Information
We use your information to:
• Provide, maintain, and improve the Services.
• Personalize your experience with tailored educational and career recommendations.
• Process payments and manage subscriptions.
• Communicate updates, offers, and service-related messages.
• Analyze usage patterns to improve our platform and develop new features.
• Comply with legal obligations and enforce our Terms of Use.
3. How We Share Your Information
We do not sell your personal information. However, we may share your data in the following cases:
3.1 Service Providers:
We may share information with trusted third-party vendors who assist with hosting, payment processing, analytics, and customer support.
3.2 Partner Institutions:
For B2B services, we may share anonymized and aggregated data with partner institutions to provide insights and analytics for their students or employees.
3.3 Legal Obligations:
We may disclose your information if required to comply with laws, regulations, or legal processes.
4. Your Rights and Choices
Depending on your location, you may have the following rights:
4.1 Access and Portability:
You can request a copy of your personal data and, where possible, transfer it to another service.
4.2 Correction:
You can request corrections to inaccuracies in your data.
4.3 Deletion:
You can request that we delete your personal data, subject to legal and contractual obligations.
4.4 Opt-Out:
You can opt out of receiving marketing communications by following the unsubscribe link in our emails.
5. Data Retention
We retain your personal information for as long as necessary to provide the Services or as required by law. Freemium user data may be retained longer for analytical purposes, but anonymized to ensure privacy.
6. Security Measures
We take the protection of your data seriously and implement:
• Encryption for data in transit and at rest.
• Secure access controls for stored data.
• Regular audits to identify and address vulnerabilities.
Despite these measures, no system can guarantee complete security.
7. International Data Transfers
If you access the Services outside the EU or other regions with data protection laws, your data may be transferred to and processed in countries where laws may differ. We ensure adequate safeguards for these transfers.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Analyze usage patterns.
• Save user preferences for a better experience.
• Enable advertising and retargeting campaigns.
You can manage your cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant updates will be communicated through email or a notice on our platform.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: lyftoff.team@gmail.com
Phone: +49 176 36922675
Address: Luckenbachweg 2, Freiburg, Germany